NURTURE Holistic Wellness
NURTURE Holistic Wellness
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Privacy Policy at NURTURE

As of, July 19, 2019 NURTURE Holistic Wellness, LLC (NURTURE) values its users' privacy.  This Privacy Policy ("Policy") will help you understand how we  collect and use personal information from those who visit our website or  make use of our online facilities and services, and what we will and  will not do with the information we collect.  Our Policy has been  designed and created to ensure those affiliated with NURTURE Holistic Wellness, LLC of our commitment and realization of our obligation not  only to meet, but to exceed, most existing privacy standards. 

We  reserve the right to make changes to this Policy at any given time.  If  you want to make sure that you are up to date with the latest changes,  we advise you to frequently visit this page.  If at any point in time  NURTURE Holistic Wellness, LLC decides to make use of any personally  identifiable information on file, in a manner vastly different from that  which was stated when this information was initially collected, the  user or users shall be promptly notified by email.  Users at that time  shall have the option as to whether to permit the use of their  information in this separate manner. 

This  Policy applies to NURTURE Holistic Wellness, LLC and any subsidiary  company listed below, and it governs any and all data collection and  usage by us.  Through the use of https://www.nurtureholisticwellness.com and any subsidiary website listed below, you are therefore consenting  to the data collection procedures expressed in this Policy. 


Please  note that this Policy does not govern the collection and use of  information by companies that NURTURE Holistic Wellness, LLC does not control, nor by individuals not employed or managed by us.  If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.  It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better  understand the way in which websites garner, make use of and share the  information collected.

 Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through our website; 

2. Why we collect personally identifiable information and the legal basis for such collection; 

3. How we use the collected information and with whom it may be shared; 

4. What choices are available to you regarding the use of your data; 

5. The security procedures in place to protect the misuse of your information. 


Information We Collect


It is  always up to you whether to disclose personally identifiable information  to us, although if you elect not to do so, we reserve the right not to  register you as a user or provide you with any products or services.  This website collects various types of information, such as: 

·  Voluntarily provided information which may include your name, address,  email address, billing and/or credit card information, health  information, etc. which may be used when you purchase products and/or  services and to deliver the services you have requested.


Collection of Health Information and our Standards


In order  to provide safe and effective massage and bodywork services to you, we  require health information to be shared with us by you.  As a company  dedicated to you health and well being, it is our first priority to keep  you safe during our work.  Please know your health information is kept  completely confidential and only utilized by NURTURE Holistic Wellness, LLC and its  affiliated therapists to provide you with safe and effective care. 

Any  personal information including health information shared with us either  in writing, electronically, or verbally will never be sold, or used for  any other purpose than to safely provide you with our services.  All  health information is kept either in a physically safeguarded location  on the premises and never removed, or collected through our HIPPA Certified booking system providers, Cronofy Limited.  

Our affiliated therapists are bound by industry ethics standards as well as  privacy agreements with us, never to share your information either externally.  They also agree to never share your information internally unless medically necessary for your care.  All affiliated therapists can only access our online records with secured passwords on a secured server.  Their access can be revoked at any time by NURTURE Holistic Wellness, LLC and is done so upon termination of their contracts with us. 

Your health records can be accessed by you upon request.  

If you would like to request these health records please give us 7 days notice to retrieve them for you.  Please note, NURTURE Holistic Wellness, LLC may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as  the type of browser you are using, IP address, or type of operating  system, which will assist us in providing and maintaining superior quality service. 

Please rest assured that this site will only collect personal information that  you knowingly and willingly provide to us by way of surveys, completed  membership forms, emails, intake forms and waivers.  It is the intent of this site to use personal information only for the purpose for which  it was requested, and any additional uses specifically provided for on this Policy. 


Why We Collect Information and For How Long 


We are collecting your data for several reasons: 

· To better understand your needs and provide you with the services you have requested in a safe and effective manner; 

· To fulfill our legitimate interest in improving our services and products; 

· To send you promotional emails containing information we think you may like when we have your consent to do so; 

· To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so; 

· To customize our website according to your online behavior and personal preferences. 

The data  we collect from you will be stored for no longer than necessary.  The  length of time we retain said information will be determined based upon  the following criteria:  the length of time your personal information  remains relevant; the length of time it is reasonable to keep records to  demonstrate that we have fulfilled our duties and obligations;  any  limitation periods within which claims might be made;  any retention  periods prescribed by law or recommended by regulators, professional  bodies or associations; the type of contract we have with you, the  existence of your consent, and our legitimate interest in keeping such  information as stated in this Policy.

 

Use of Information Collected


NURTURE Holistic Wellness, LLC does not now, nor will it in the future, sell,  rent or lease any of its customer lists and/or names and/or personal  information including but not limited to health information to any third  parties.

NURTURE Holistic Wellness, LLC may collect and may make use of personal  information to assist in the operation of our website and to ensure  delivery of the services you need and request.  At times, we may find it  necessary to use personally identifiable information as a means to keep  you informed of other possible products and/or services that may be  available to you from www.nurtureholisticwellness.com and its subsidiaries. 

NURTURE Holistic Wellness, LLC and its subsidiaries may also be in contact with  you with regards to completing surveys and/or research questionnaires  related to your opinion of current or potential future services that may  be offered. 

NURTURE Holistic Wellness, LLC uses various third-party social media features  including but not limited to Facebook, Instagram and other interactive  programs.  These may collect your IP address and require cookies to work  properly.  These services are governed by the privacy policies of the  providers and are not within NURTURE Holistic Wellness, LLC's control. 


Disclosure of Information


NURTURE Holistic Wellness, LLC may not use or disclose the information provided by you except under the following circumstances: 

· as necessary to provide services or products you have ordered; 

· in other ways described in this Policy or to which you have otherwise consented; 

· in the aggregate with other information in such a way so that your identity cannot reasonably be determined; 

· as required by law, or in response to a subpoena or search warrant; 

· to outside auditors who have agreed to keep the information confidential;

· as necessary to enforce the Terms of Service;

· as necessary to maintain, safeguard and preserve all the rights and property of NURTURE Holistic Wellness, LLC. 


Non-Marketing Purposes 


NURTURE Holistic Wellness, LLC greatly respects your privacy.  We do maintain and  reserve the right to contact you if needed for non-marketing purposes  (such as bug alerts, security breaches, account issues, and/or changes in NURTURE Holistic Wellness, LLC products and services).  In certain  circumstances, we may use our website, newspapers, or other public means  to post a notice.


 Children under the age of 13


NURTURE Holistic Wellness, LLC's website is not directed to, and does not  knowingly collect personal identifiable information from, children under  the age of thirteen (13).  If it is determined that such information has  been inadvertently collected on anyone under the age of thirteen (13),  we shall immediately take the necessary steps to ensure that such  information is deleted from our system's database, or in the  alternative, that verifiable parental consent is obtained for the use  and storage of such information.  Anyone under the age of thirteen (13)  must seek and obtain parent or guardian permission to use this website.


 Unsubscribe or Opt-Out 


All  users and visitors to our website have the option to discontinue  receiving communications from us by way of email or newsletters.  To  discontinue or unsubscribe from our website please send an email that  you wish to unsubscribe to hello@nurtureholisticwellness.com.   If you wish to unsubscribe or opt-out from any third-party websites,  you must go to that specific website to unsubscribe or opt-out. 

NURTURE Holistic Wellness, LLC will continue to adhere to this Policy with respect  to any personal information previously collected.


 Links to Other Websites


Our  website does contain links to affiliate and other websites.  NURTURE Holistic Wellness, LLC does not claim nor accept responsibility for any  privacy policies, practices and/or procedures of other such websites.  Therefore, we encourage all users and visitors to be aware when they  leave our website and to read the privacy statements of every website  that collects personally identifiable information. 

This Privacy Policy Agreement applies only and solely to the information collected by our website. 


Notice to European Union Users


NURTURE Holistic Wellness, LLC's operations are located primarily in the United  States.  If you provide information to us, the information will be  transferred out of the European Union (EU) and sent to the United  States.  (The adequacy decision on the EU-US Privacy became operational  on August 1, 2016. This framework protects the fundamental rights of  anyone in the EU whose personal data is transferred to the United States  for commercial purposes. It allows the free transfer of data to  companies that are certified in the US under the Privacy Shield.)  By  providing personal information to us, you are consenting to its storage  and use as described in this Policy. 


Security


NURTURE Holistic Wellness, LLC takes precautions to protect your information.  When you submit sensitive information via the website, your information  is protected both online and offline.  Wherever we collect sensitive  information (e.g. credit card information), that information is  encrypted and transmitted to us in a secure way.  You can verify this by  looking for a lock icon in the address bar and looking for "https" at  the beginning of the address of the webpage.  While we use encryption to  protect sensitive information transmitted online, we also protect your  information offline.  Only employees or contracted service providers who  need the information to perform a specific job (for example, massage,  billing, or customer service) are granted access to personally  identifiable information.  The computers and servers in which we store  personally identifiable information are kept in a secure environment.  This is all done to prevent any loss, misuse, unauthorized access,  disclosure or modification of the user's personal information under our  control. 

The  company also uses Secure Socket Layer (SSL) for authentication and  private communications to build users' trust and confidence in the  internet and website use by providing simple and secure access and  communication of credit card and personal information. 


Acceptance of Terms


By using this website, you are hereby accepting the terms and conditions  stipulated within the Privacy Policy Agreement.  If you are not in  agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website  following the posting of any updates or changes to our terms and  conditions shall mean that you agree and acceptance of such changes. 


How to Contact Us 


If you  have any questions or concerns regarding the Privacy Policy Agreement  related to our website, please feel free to contact us at the following  email, telephone number or mailing address. 

Email: hello@nurtureholisticwellness.com

Telephone Number: 401-649-3898

 Mailing Address: 

NURTURE Holistic Wellness, LLC 

808 Tiogue Ave. suite 1B

Coventry, RI 02816

Cancellation policy

  • We kindly ask for 24 hours in advance for any cancellation or you will be required to pay the full cost of the treatment as scheduled.  
  • If an emergency situation arises, please contact us as soon as possible so that we can treat your situation with personal attention. We recognize that there are circumstances that are out of your control and your therapist may make an exception to the above  policies on those rare occasions.
  • Late Arrival - All treatment sessions have a specific time schedule therefore we  regret that late arrivals may not receive extension of scheduled  appointments. In special cases, and when our schedule will allow, we may  be able to accommodate a partial or full appointment. This will be at  our discretion and only with proper, advanced notification of your late arrival. The original schedule fee will be charged.


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